The Big Picture

When your clients are persuaded by your point of view and expertise, they will not care what tools you use or what processes you follow.

They will only care that you deliver on your promise of getting them from Point (A) to Point (B).

If your clients become prescriptive of tools or processes, you have either lost their trust or never had it in the first place.

Written by Christopher Butler on July 11, 2023,   In Log

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